An I.T. Staff of Communicators & Leaders

By Christina Southern on Nov 20, 2017 9:17:55 AM

We know what you’re thinking: that headline is an oxymoron. IT folk who are great communicators and strong leaders? Yes, Virginia, there is a such a thing. TekLinks’ support and technical staffs are regularly applauded by our clients for their excellent customer service. This group of men and women are handpicked based on their strong interpersonal skills and technical abilities.

Our team touts a 95 percent customer satisfaction rate, and our engineers hold more than 160 specialized certifications with vendors such as Amazon Web Services, Cisco, Citrix, EMC, Microsoft, and VMware. What’s that mean for clients? No matter the complexity or scope of the project, the TekLinks crew can handle it with ease. TekLinks' system admins and engineers take their work seriously but don’t take themselves too seriously. They value relationships and getting stuff done the right way. And, most importantly, they live out one of our key core values: Delight our Customers.

Here are just a few of the messages we’ve received recently from our clients:

“I routinely participate in 3-5 security webinars every week and wanted to provide a note on how amazing and educational both Nick VanGilder and Will Enochs were during their recent webinar. They seemed excited to present and definitely understood cybersecurity and testing tools. This team provided real-world demos, which takes a lot of time to plan and design. This wasn’t a sales pitch or a boring slide deck. This hands-on demonstration was so good and valuable for real world scenarios that I would gladly pay for myself or my team to attend a cyber-training/hands-on lab if you guys decided to pursue that in the future. Look forward to more webinars!”

  • Chris Moon, Director of Information Technology at Vision Wheel

“I want to let you know that Corey Mason did a fantastic job helping me today. We had the rest of our exam lanes hard wired last night, and when opening this morning several computers would not connect to the network. Upon inspection Corey determined that for some reason they all seemed to be connecting via the same IP. Corey was patient and extremely helpful, considering it took him and I an hour and a half to reset them all. He deserves a huge pat on the back!”

Me.jpg"Thanks again, Shane Gray, for all the great communication and how well you’re managing our project with TekLinks. I can’t believe how quickly these last 5 weeks have gone by and how much has been accomplished." 

"I wanted to send you a quick note about Jeff Norris. I can’t say enough about the job Jeff is doing for us. He is always on top of everything and takes care of every single person in the office. I usually don’t have to ask Jeff about anything because he has already taken care of it and communicated back to me. He has also been great about anticipating our needs and making thoughtful suggestions for us to consider. He goes above and beyond to take great care of us. I wanted to make sure TekLinks was aware of the great job he is doing.”

Topics: Just for Fun, TekLinks News

WHO IS TEKLINKS? A national leader in cloud computing, managed services, engineering services, and value-added resale. We’re a team of expert techies and business professionals who are passionate about building valuable relationships and getting things done right. Simply put: We make IT work for business.

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